Position: Referral Coordinator
Describe some of your job duties: I welcome patients to the clinic, check them in for appointments and update personal information. I collect payments and answer patient questions or direct them to the appropriate person for answers. I assist patients by answering phones, taking messages and scheduling appointments. I utilize the patient portal to update patient information and schedule appointments. I also assist medical staff with the upkeep of patient charts by scanning and retrieving faxes. Additionally, I do so much more as an Appointment Coordinator, I really am quite amazing.
Favorite thing about working at SPO: The people…I love my coworkers and the people who come into the clinic each day. Every day has challenges and joys due to the wonderful people I get to interact with.
What is your greatest accomplishment at work? In the words of the US Post Office “Neither snow nor rain nor heat nor gloom of night…” prevents the SPO reception staff from being present with a smile during work hours. Reception will be here for you!
Hometown: I grew up in Milladore, a little town west of Stevens Point, WI.
Hobbies: I enjoy scrapbooking, reading, biking, singing, attending sporting events, spending time with my friends and family, shopping and movies.
Family/Pets: I am the second of 5 children to Douglas and Elizabeth. I have two brothers (Douglas and James), two sisters (Mary and Ruth) and one nephew (Noah). I also have three rescue cats — Amber, Tramp and Verbose — that are full of fun and mischievousness.
At which store would you like to max-out your credit card? Barnes and Noble! I love reading and belong to a book club through the Portage County Public Library. Books can take you on some awesome adventures.
What is your favorite movie or TV series? My Favorite Movie is Overboard, the original one with Goldie Hawn and Kurt Russell. My favorite TV series is a blast from the past, I Dream of Jeanie.
What is your favorite quote, and who said it? “Life isn’t about waiting for the storm to pass; it’s about learning to dance in the rain.” -Vivian Greene