Name: Traci

Position: Prior Authorization Specialist

Describe some of your job duties: I work to make sure that the physical therapy department has prior authorizations from their insurance companies and bill and submit claims for our patients.

What is your favorite thing about working at SPO? Working in a small, family-like environment and how everyone is nice and welcoming

What is your greatest accomplishment at work? Learning a lot more about insurance and being more proficient in Excel

Hometown: I’m from Oscoda—a small town in Michigan. It’s located right on Lake Huron, the second largest Great Lake!

Hobbies: I enjoy spending time with my friends and family, especially up North at our cabin. I also enjoy shopping and snowmobiling in the winter.

Family/Pets: I live with my husband, Perry, daughter, Paige, and our rescue dog, Nora.

At which store would you like to max-out your credit card?

Hobby Lobby, DSW Warehouse

What is your favorite movie or TV series?

Ghost Whisperer and The Good Doctor

What is your favorite quote, and who said it?

“Life isn’t about waiting for the storm to pass, it’s about learning how to dance in the rain.” -Vivian Greene